Privacy Policy
Effective date: [EFFECTIVE DATE]
Company: [COMPANY LEGAL NAME] ("ListLume", "we", "us")
This policy explains what we collect, why, and your choices. Questions: [CONTACT EMAIL].
1. What we collect
- Account info: your name, email, and (if applicable) brokerage, when you sign up.
- Content you submit: the property details, features, and tone settings you enter to generate listings.
- Payment info: processed by Stripe. We receive confirmation of payment and limited details (like the last 4 digits and plan), but we never see or store your full card number.
- Usage data: basic logs about how you use the Service, for security and improvement.
2. How we use it
To provide the Service, generate your content, process payments, support you, keep the Service secure, and improve how it works. We do not sell your personal information.
3. AI processing
When you generate a listing, the property details you enter are sent to our third-party AI provider to produce the text and returned to you. We rely on a provider that, by its standard API terms, does not use data submitted through its API to train its models — but you should avoid entering sensitive personal information you wouldn't want processed by a third party.
4. Service providers we share data with
We share only what's needed with: our payment processor (Stripe), our AI text-generation provider, and our hosting/database provider. Each processes data on our behalf under their own terms.
5. Data retention
We keep your account data and saved listings while your account is active. You can ask us to delete your account and associated data at [CONTACT EMAIL].
6. Your rights
Depending on where you live (for example, under GDPR or CCPA), you may have rights to access, correct, delete, or export your personal data, and to opt out of sale (we don't sell data). Email [CONTACT EMAIL] to make a request.
7. Cookies
We use essential cookies to keep you logged in and to run the Service. We don't use advertising cookies.
8. Security
We use industry-standard measures to protect your data, including encryption in transit. No system is perfectly secure, but we work to keep yours safe.
9. Children
ListLume is for business use by adults (18+). It's not intended for children, and we don't knowingly collect their data.
10. Changes
We may update this policy; we'll post changes here with a new effective date.
11. Contact
[COMPANY LEGAL NAME], [CONTACT EMAIL].