Terms of Service

Effective date: [EFFECTIVE DATE]

Company: [COMPANY LEGAL NAME] ("ListLume", "we", "us")

By creating an account or using ListLume at [WEBSITE URL] (the "Service"), you agree to these Terms. If you don't agree, don't use the Service.

1. What ListLume does

ListLume is software that uses artificial intelligence to generate real estate marketing copy — including MLS descriptions, social media captions, emails, and SMS — from property details you provide.

2. Who can use it

You must be at least 18 and able to form a binding contract. If you use ListLume for a brokerage or team, you confirm you're authorized to accept these Terms on their behalf.

3. Your account

You're responsible for your login credentials and for everything that happens under your account. Keep your password secure and tell us promptly at [CONTACT EMAIL] if you suspect unauthorized use.

4. Plans, credits, and billing

We offer paid plans and/or one-time credit packs as described on our pricing page. Paid subscriptions renew automatically until cancelled. Credit packs are one-time purchases that add a set number of generations to your account. Prices may change with notice for future billing periods. Payments are processed by our payment provider (Stripe); we don't store your full card details.

5. Refunds

[CHOOSE ONE AND DELETE THE OTHER:]
[Subscriptions: You may cancel anytime; cancellation stops future charges but does not refund the current period.]
[Credit packs: Credit purchases are non-refundable once any credit from the pack has been used. Unused packs may be refunded within 7 days of purchase.]

6. Acceptable use

You agree not to use ListLume to: break any law; generate content that violates fair-housing or advertising rules; infringe anyone's rights; or attempt to disrupt, reverse-engineer, or resell the Service. You're responsible for ensuring your listings comply with all MLS rules and applicable laws in your market.

7. AI-generated content — read this

ListLume produces draft copy using AI. Outputs may contain errors, omissions, or language that is inaccurate or non-compliant. You are solely responsible for reviewing, editing, and approving every piece of content before you publish or submit it — including checking for fair-housing compliance, MLS accuracy, and factual correctness about the property. ListLume does not guarantee that any output is accurate, compliant, or fit for a particular purpose.

8. Ownership

You keep all rights to the property details you enter and to the final content you publish. We keep all rights to the ListLume platform, software, branding, and design. We may use de-identified, aggregated usage data to improve the Service.

9. Third-party services

ListLume relies on third-party providers for hosting, our database, payment processing, and AI text generation. Your use of the Service is also subject to those providers' terms where applicable.

10. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the Service will be uninterrupted, error-free, or that outputs will meet your requirements.

11. Limitation of liability

To the maximum extent permitted by law, [COMPANY LEGAL NAME] will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or revenue, arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim.

12. Indemnification

You agree to indemnify and hold ListLume harmless from claims arising out of content you publish, your violation of these Terms, or your violation of any law or third-party right.

13. Termination

You may stop using the Service anytime. We may suspend or terminate accounts that violate these Terms.

14. Changes

We may update these Terms; material changes will be posted here with a new effective date. Continued use after changes means you accept them.

15. Governing law

These Terms are governed by the laws of [STATE/COUNTRY], without regard to conflict-of-law rules.

16. Contact

Questions? Email [CONTACT EMAIL].